B2B market research: Not-for-profit organizations

Faced with cost pressures and resourcing challenges, it’s vital that non-profit organizations find the most efficient ways to fundraise, grow awareness, and prove impact. If you conduct market research, it supports these missions in several ways..

Discovering the right questions to ask, interviewing your target audience, and analyzing data produces insights that will optimize your strategy. Tailored recommendations and support with change management are also crucial for the best outcomes.

Why Adience?

Because we have lots of experience in conducting market research for the charity sector.

We’ve got a large network of genuine, senior, B2B decision-maker contacts, not research panel respondents claiming to be. That means the people you’ll hear from reflect your specific target audience – whether that’s donors, volunteers, policymakers, or another.

We’re not one of those ‘jack of all trades, master of none’ research agencies. All our work goes into global B2B market research and consultancy. Others care about being the biggest, but we only care about being the best in B2B.

That means no more pitches from the A-team, then over to their juniors still learning the ropes. What you see is what you get with our senior team, who all have many years of B2B research experience.

That’s why non-profit organizations such as the National Trust, National Council for Mental Wellbeing, IATA, and Craft Bakers Association trust us.

Want to discuss a non-profit market research project?

Contact Us

Our not-for-profit sector market research and consultancy expertise includes:

  • Advocacy research
  • Charities
  • ESG initiatives
  • Donor interviews
  • Pro-bono services
  • And much more

Our non-profit market research has three guiding principles:

01

Rally internal engagement.

The not-for-profit sector is complicated. We know – we’ve been working with organizations like yours for years. That’s why, for every project, we spend hours speaking to your internal stakeholders to get their support and buy-in.

02

Find the ‘job-to-be-done’.

Often, non-profit market research is too vague. It’s hard to make real decisions with bad data (even if it’s embedded in hundreds of impressive-looking slides).

We use the Jobs-to-be-Done (JTBD) framework to get more accurate answers. Hone your value proposition; refine your messaging; complete the buyer’s journey.

03

Win hearts and minds.

It’s easier to engage with your target audience when you can read their minds. Decisions such as making a major donation are often partly rational, partly emotional.

We use smart tools and techniques to analyze not only the key decision-making criteria, but the emotions that drive decisions too.

Interested in hearing more?

Get in touch

FAQs

How does Adience help non-profit organizations?

We support nonprofit organizations and your research objectives by finding accurate answers to your questions. Our nonprofit market research and recommendations can help you differentiate and make a bigger impact.

Which methodologies does Adience use for non-profit marketing research?

We use a wide range of research methodologies and smart tools. We do quantitative and qualitative primary research, and secondary research. Surveys, interviews, online focus groups, you name it. But we tailor projects to your needs, choosing the right research methods for your business and research objectives first and foremost. Then we use consultancy techniques to turn insights into action and drive real change for your brand.

What does Adience specialize in?

We live and breathe B2B research to help our clients make informed decisions. We don’t do B2C research at all – we leave that to the traditional marketing research agencies. We speak to genuine, senior B2B decision-makers to get the answers you need.

Who is Adience for?

Anyone working in B2B industries, from niche startups to global technology companies and everyone in between, including both private and public sector organizations. No matter your objectives, our extensive range of services has you covered – whether you want product development research, customer satisfaction research, tech market research or anything else.

What countries does Adience cover?

We cover both the UK and US. Our UK and US-based consultants are supported by a network of top-tier global partners, including experienced local market qualitative researchers. We go the extra mile, so you can make informed decisions for the markets you’re targeting.

“True B2B experts. They’ve seen it all before, so know exactly how to solve whatever problem we come to them with. I’d highly recommend them for any B2B project you have in mind. Our clients frequently quote the output as best in class.”

Will Adler, Insight & Carrier Management Executive

I’m hugely impressed by their understanding of complex B2B businesses such as ours. Their professionalism, flexibility and collaborative approach make working together very easy.

Annika Jeppesen, Head of Insights

“I’m always impressed by the high quality of Adience’s work. They really understand our business and are thoughtful about their approach, and that comes through in their outputs. And they’re great to work with – they tailor their approach to meet our needs and are always willing to quickly act on our requests.”

Global Head of Insights, Nilfisk

“Worked really closely with us to design a project that fit our needs, and then demonstrated a really good understanding of our industry, delivering a presentation that told a clear story and was full of lots of fascinating insights.”

Ariela Becker, UX Manager

“I cannot think of anything that I would tell Adience to improve, I just think that they hit the mark in every way throughout this project. I highly recommend them.”

Robin Miller, Associate Director

“Adience was incredibly easy to work with from first proposal to final result. They brought a high level of expertise and their communication and project management skills were exceptional. Above all else, they learned our business inside and out and operated like true thought partners every step of the way, delivering insights that will help to support our company’s goals for years to come.”

Laurel Hughes, Product Marketing Manager

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